We prefer and it is most efficient for patients to book online as our schedule is updated in real time. Upon scheduling an appointment, we will require credit card information. This is in accordance with our Consultation Fee, “No Show” & Cancellation Policy, and Late Policy.
We require a $100 booking deposit to schedule. If you elect to have a service done at the time of your consultation, the deposit will be applied at checkout. If not, the $100 deposit will cover the consultation fee.
We value your time, and the time of our providers. If you fail to attend your appointment or cancel said appointment without 24 hour notice your card will be charged a $100 “No Show” fee. This is applicable to consultation appointments as well. Your $100 consultation booking deposit will not be reimbursed or credited to any future purchases if we do not receive a cancellation notice during business hours and at least 24 hours prior to your appointment time.
If you are more than 15 minutes late to your appointment you will be considered a “no show” and will be charged the “No Show” fee. You may be asked to reschedule your appointment. We schedule our appointments in strict time slots. Tardiness to your appointment affects the workflow and the care of other patients.
If you are not completely satisfied with your skincare product purchase, simply return the item unopened in its original packaging with the receipt within 14 days. We do NOT accept returns without a receipt or on opened or used products. We do NOT accept returns or exchanges on gift cards. Services received can NOT be refunded.